Tian Su is VP Personalisation, Discovery and AI at Zalando, where she is responsible for enhancing the customer experience through technology and innovation (personalisation, recommendation, search and browse). She joined Zalando in 2021, bringing extensive experience from previous roles in the retail, finance, and medical industries. Tian holds a PhD in Immunology from Yale University and advanced degrees in Computer Science and Cellular and Molecular Biology from the Georgia Institute of Technology and Heidelberg University, respectively. Under her leadership, Zalando has been integrating advanced AI technologies, e.g. launching its AI powered Zalando Assistant, to enable an even more personalised shopping experience for customers across Europe. In addition, she's leading a research- as well as an analytics team to help teams across Zalando to truly understand Zalando's customers and develop solutions that bring value to them. Tian was born in China, studied in the US and Germany and spent a major part of her professional career in the US before moving to Germany to join Zalando.
Matchmaking Information
Vorname
Tian
Name
Su
Position im Unternehmen
VP Personalisation, Discovery & AI
Unternehmen
Zalando SE
Attending
AI & Analytics
Zalando’s Vision for Fashion Retail with Generative AI
Wednesday, Oct 1, 2025
11:45 AM - 12:15 PM | Europe/Berlin
Erdgeschoss | XPO-Stage
Sonstige
Europe Under Pressure - How Can We Protect Trade from Unfair Platform Power?
An unparalleled level of interest in generative AI is driving organizations of all sizes to rethink their data strategy. Learn how Zalando experimented with ambiguous fashion domain data to turn it into an opportunity with generative AI innovations, spotting fashion trends as they are forming up.
In just three months, 2026 will begin. Right now, retailers across Europe are setting budgets, priorities, and strategies. This session brings everyone to the table who helps shape where retail is headed: Which investments do we push through, and which do we cut? What have we been postponing for years? And what will it take to ensure that in 2026 we are not just reacting — but shaping the future? An honest conversation about bold decisions, limited resources, and what we need to kick off together right now. For everyone who carries responsibility — and for everyone who still wants to be in the game in 2026.
